Effective Date: 31st March 2018
At OK Lanka Travels (https://oklankatravels.com/), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book a tour or fill out a form on our website, we may collect:
- Name
- Email address
- Phone number
- Nationality
- Passport details (if needed for visa/tour purposes)
- Travel preferences and dates
b. Payment Information
We do not directly store or process your payment details on our website. Payments are handled securely via third-party payment gateways (e.g., PayPal, Stripe, etc.).
c. Usage Data
We may automatically collect information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of your visit
- Referring website
This data helps us analyze how users interact with our website to improve our services.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Process bookings and send confirmations
- Improve our website and services
- Send updates, offers, and newsletters (if you opt-in)
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Trusted third-party service providers (e.g., tour guides, transportation companies) to fulfill your travel bookings
- Government or legal authorities if required by law or to protect our rights
All third parties are required to handle your data securely and in accordance with this Privacy Policy.
4. Data Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze web traffic. You can choose to accept or refuse cookies through your browser settings.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time (if applicable)
- Contact us regarding any privacy concerns
To exercise your rights, please email us at: info@oklankatravels.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
OK Lanka Travels
Email: info@oklankatravels.com
Phone: [+94 your phone number]
Website: https://oklankatravels.com